Promo Code Not Working – How to Troubleshoot

Summary:

Having trouble applying a promo code? Here are a few quick checks to make sure you don’t miss out on your Más+ discount.

Main Content:

We love offering special promos and want to help you make the most of them.
If you’re having trouble applying a promo code at checkout, try these tips:

Step 1: Check Spelling and Format

• Promo codes must be entered exactly as shown, with no extra spaces before or after

• Codes are case sensitive, so double-check capitalization

Step 2: Make Sure the Code Is Still Active

• Some codes expire after a certain date or are only valid during limited-time promotions

• Expired codes will not apply at checkout

Step 3: Check for Minimum Requirements

• Some codes require a minimum order total to qualify (shared in the original communication)

• Certain codes only apply to specific products or bundles

• Only one promo code can be used per order

Step 4: Check Region Restrictions

• Some promo codes are only valid for orders placed in specific countries or regions

Step 5: Refresh and Try Again

• If you’ve added and removed a code multiple times, try refreshing the page, clearing your web browser cache and cookies, and clearing your cart before reapplying the code

Still need help?

If none of these steps resolve the issue, contact our Màs+ Customer Care team with:

• The promo code you're trying to use

• A screenshot of the error message (if available)

We’ll be happy to help you get it sorted.

Tip:

Subscribe to our newsletter and follow us on social media to stay updated on exclusive offers and upcoming promotions.

See Also:

• [Where to Buy Más+ by Messi – Product Availability] 

• [Tracking Your Order – Where to Find Your Shipping Info] 

• [Product Arrived Damaged – How to Report It]